Comparing ERP systems from SAP, Oracle, and Microsoft Dynamics by Panorama Consulting Solutions

According to the report, the data set consists of over 2000 respondents from 61 countries who have selected or
implemented SAP, Oracle or Microsoft Dynamics ERP solutions between February 2006 and May 2012.

Market share. As the diagram below shows, the report indicates that SAP holds the largest market share of three vendors, with 22% share. The market share difference between SAP and everyone else is quite large.

Selection rates. Given SAP’s market share, it is no surprise the company often appears on procurement short lists, as indicated in this chart:

Although SAP achieves the top spot in short lists, both Oracle and Microsoft are more frequently chosen than SAP. As the survey report states: the study suggests that after “assessing the available information, organizations are not easily convinced that SAP is the best option.” It is possible that SAP’s reputation for being expensive and complicated to implement scares potential buyers.

Implementation duration. According to the survey, Oracle projects show the largest gap between planned and actual implementation durations, as the graph shows:

In general, Microsoft has the smallest implementations, relative to Oracle and SAP. Overall, 61% of all implementations reported in the survey run late. This number is not surprising because it is consistent with data from other research.

The study also lists the reasons that projects run late. As listed in the table below, technical issues cause only a small percentage of projects to run late. More commonly, projects are late due organizational, business, and project management challenges.

SUMMARY HIGHLIGHTS

The report presents the following overall summary information:

SAP

Largest share of the market
Highest short-listing rate
Lowest selection rate when short-listed
Longest payback period

Microsoft Dynamics

Smallest share of the market
Lowest short-listing rate
Shortest implementation duration
Highest percentage of users who realized between 81- and 100-percent of benefits

  Oracle

Highest selection rate when short-listed
Longest implementation duration
Largest delta between planned and actual implementation duration
Lowest percent of users who realized between 81- and 100-percent of benefits

Resourse ERPNEWS.net